Troubleshooter Extraordinaire :)

Written with the help of Claude AI The problem: one person, too many accounts Most people don't plan their digital footprint. They accumulate it. A personal Gmail from university, an Outlook.com address from an old job, a OneDrive that came free with an Office subscription, a second Google account set up for a side business. Years later, the emails, documents, spreadsheets and family photos are spread across all of them. That was the situation for a recent client. They had moved onto a Google Workspace account on their own domain and wanted everything else consolidated there: mail into the Workspace mailbox, and every file, folder, photo and video into a single, organised Google Drive. It sounds like a copy-and-paste job. It isn't. This post walks through the four stages we went through, the traps we hit along the way, and the scripts that got us out of them. The overall plan was simple: Move each mailbox into the Workspace account. Copy each account's files into Google Dri...

 Written with the help of Claude AI Why we did this Random Active Directory lockouts turned out to be a large password spray against our Cisco AnyConnect VPN, and the fix was moving VPN authentication to SAML with Microsoft Entra ID. The starting point was common: a Cisco Firepower 1100-series firewall running FTD, managed on-box, with AnyConnect users signing in with their Windows AD password. Users kept getting locked out for no obvious reason. This post walks through what we found and every step it took to fix it, including the problems we hit along the way. It's written for small IT teams who run a similar setup and are seeing the same symptoms. What you'll end up with: VPN sign-in through Entra ID, with MFA on every connection The firewall never sees or forwards AD passwords, so spray attempts can't lock AD accounts Optional single sign-on through the user's default browser Starting environment: FTD 7.2.x managed by Firepower Device Manager (FDM), AnyConnect 4.10,...