A close friend of mine works as the IT manager for a construction company. He mentioned an interesting incident that happened at his office. He was facing problems with a few systems at his office. When users try to send emails, most of the time the mail would get stuck in outbox and not finish sending. It will finish only after he re-opened and sent it again or if he restarted outlook. He tried a lot of things to get it fixed like re-installing and even changing his internet router! Changing the router solved a lot of other problems but not this one! he did notice something odd. While trying to send , outlook would show Sending 1/800 or some huge number, but the number of items in Outbox was not more than 10. After a little bit of googling, he found a article which talked abt read receipts. it also talked abt a tool to check the number of pending read receipts, and cancel them manually. When he ran the tool on one system he found 600+ read receipts pending. After a boring few hours of manually clearing all the read receipts, outlook started working without any hassles.
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